Cancellations and refunds
A plain summary of our terms. The full wording is in our client terms.
Before your site goes live
You pay nothing until you have approved the design and the site is live. If you don't like the design, you can walk away and owe nothing.
Monthly plans
- Minimum term: 3 monthly payments, then cancel any month with 30 days' notice, by email or the form on your site.
- The site is yours after 12 monthly payments, or you can buy it out at any time for the pay-once price less the payments you have made.
- If you cancel before owning the site and don't buy it out, the site comes down at the end of your notice. Your domain, logo, photos and words stay yours.
90-day enquiry guarantee
If your site records no enquiry (a form sent or a tap on the call button) in its first 90 days live, your next 3 monthly payments are free, or, if you paid once, we refund the equivalent of 3 monthly payments (£237 Launch, £387 Professional, £657 Premium). Conditions: your site is linked from your Google Business Profile, your phone number and email on it are correct, and you have not asked us to take it offline.
How to cancel or claim
Email aaronlee@leecorp.uk or call 01324 312731. We confirm your end date, any payment still due and how to move your domain within one working day.